After several follow-ups from MyTvs representatives, I gave my vehicle (Yamaha Ray) for general service. This vehicle was taken by an outsourced rider named "Drive U, " who picked up my vehicle on October 7th at 12:45 p.m. The vehicle was delivered the same day with an invoice value of Rs. 3431/- (General Service, Airfilter, and Battery) - see attached invoice. But I'm sorry to say that my fuel gauge was fine when I picked it up, but after delivery it stopped working, no cleaning, and the air pressure was only 17. I couldn't figure out the checking mechanism. I've escalated; please see the chat communication.
After a week, one mechanic arrived and attempted to resolve the issue; he was unable to do so and informed me that the entire odameter set needed to be changed, and he warned me that if I did not close the complaint, he would be charged. I'm not sure why you're charging these poor guys. He returned after a long struggle and delivered the vehicle without resolving the issue.
I need my problem resolved, but I don't know how to check with a reputable company like TVS. I had given up on TVS. This is absolute cheating from the reputed organization, why the customer need to suffer because of your lack of checking system in place.
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