MyTVS — Irresponsible behavior and poor service

Address:

Ambattur Chennai

I gave my swift desire for service to Mytvs ambattur. Though my car is old it was in good condition.
After doing initial checks, they said that the rear brake drum are jammed and need to be replaced. Though the condition was condition was good prior to leaving for service, I agreed to change it as I use vehicle for long drives. They too changed brake shoes and rear wheel cylinder. After 3 days of service I received the car. The brake pedal was soft/spongy when I applied at 100 kms speed.
I raised the complaint with them and Godwin was in denial mode that everything was fine. But later found it faulty after taking for a ride. Again they took 3 days to repair but I received the car in the same condition that brake pedal continued to remain soft.

They took it again and had thr car for almost 10 days stating that the brake booster has gone and the parts are in high demand. After several arguments they returned the car staying that PO has been raised for the particular parts.

Now I found my reverse sensors were not working, windshield washer not working and there was a big scratch in the bonnet.

I GAVE THR CAR FOR OIL SERVICE BUT THEY HAVE COMPLETELY DAMAGED THE
CONDITION OF THE CAR.

Highly irresponsible persons - Godwin & Pravin