I gave my Figo car for general oil service on June 30 at myTVS Ambattur. No issues with my car. They said in the evening that car wash alone is pending and will give by Saturday. Until Sunday evening I kept following up for no use.
Nobody will attend your call for sure. Then by Monday again after multiple follow-ups luckily I got my car without a proper wash even after 3 days.
I suspect for sure that Sat and Sun my car had been used by someone for their personal use and they returned it by Monday.
I did not ask for AC gas charging, but they did and told do you agree. Believe Oil change should have been done.
No proper water wash but they claim they did it.
No transparency from their side.
Funny thing is you dont have any responsible person to complain to.
I went on Saturday to check my car and i did not find it. Also i asked for an email id to raise a complain for that they replied " Go and search in google" . This is the level of responsibility they have.
People incharge for my turmoil. They will never answer calls and by mistake if they do they only Lie for sure.
Prashant - [protected]
Jaiyamurthy - [protected]
Ended up paying 5K Rs for such a poor service .
With the current Indian laws we cannot sue them as it will take decades to get it done i believe and hence no customer takes the risk of going to the Court, which is their advantage.
No LAW or GOD will come for our rescue.
Better go to a known garage or a dealer and get serviced even if its costly.
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