MyTVS — Poor service and umbrella stolen from car during service

Address:

Hyderabad

I had given my car AP09BQ8574 for service in Hyderabad on 11th Feb 2023 and was promised same day delivery. I was waiting in office till 7 pm and no one informed me about the delay. After repeated follow ups with the contact number mentioned in my SMS, i was told that vehicle service got delayed.

I reached home through cab and at 10 pm i was informed that Driver had not picked up my vehicle and same will be delivered on 12th Feb 2023 at 7am. finally it got delivered at 1 pm.

to my surprise my umbrella from car is missing, when checked with the driver he asked me check with MyTVS and service representative stopped taking my call.

Request you to please arrange the delivery of this umbrella.

Regards,

Md. Kamal Pervez
Mob: +91 [protected]