MyTVS — Regarding my car repair TN 72 BF 9270

I given my car for accident repair one month before, I’m not getting any proper status . It’s been more than one month. When ever I called the service advisor, I’m getting the false update and he saying that work is going on . I visited MyTVS Raja Rajeshwari nagar branch to check the status last week, it very pathetic to see my car in that condition. They not even started any work . Before coming there I got update like tinkering work is on progress. It is very frustrating, I just want to know the exact date, when I will get my car and let me know the correct status of work . I want someone to be call me back from MyTVS and update me the status and delivery date of my car.