MyTVS — Service complaint

I serviced my renault kwid on 24/7/2023. Job card ref is RJC-KAMB[protected]. Your staff Ms. Sneha mob no [protected] contacted me & made lot of promises and after the vehicle is sent for service, she did not even pick up the calls despite my repeated attempts. She promised that complete scanning and details of service done with evidence, any other faults attending and service incharge conveying other possible service requirements to me. Nothing has happened and i doubt what kind of service was done to my car as there is no evidence at all. I work in TVS group in a senior position and i never expected such a poor service from MyTVS . G-omechnic used to give a complete and service update and Mytvs does not meet even the basics . Pathetic.