MyTVS — Very bad support & non reliable

Address:

Bangalore

Last month, I booked for a service request for my new Honda activa, In Bangalore, after several follow ups, they arranged to pick up the vehicle thru a contract driver, it was picked up st 8 Am in the morning, but, even, after 4 hrs, thats till 12 pm, no one either called or tried to confirm, if they, received my vehicle, it had Two lines ( about 2Ltrs petrol). pick up guy never have any receipt nor i received any message grom MyTVS. I was totally in panic. Ultimately, after about 5 hrs (at 1pm), i received whats up, saying that, all my bikes internal parts needs to be changed and cost about 7k plus. I was shocked, somehow, i requested them to do the oil change & gen service and return my vehicle. I feel, you have no control over your franchaise and thus your reputation is at stake. I will never go with you again nor I will alert the general public to avoid dealings with you., Thanks
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