[Resolved]  Naaptol Online Shopping — quality not good, & sent only 1 set instead of 2

I have ordered get in shape fitness belt & pant @ 999 for 2 set. But i received only 1 set and its quality is not good. I want to return my product, the product is so bad that i can use it, this product is totally different of shown in add, the order number 56400748, ordered on[protected] and received on[protected], at: h. No 22, vaze galli, vadgaon, belgaum-590005, email id: [protected]@gmail.com, my contact number: [protected]
Kindly take that order and refund my money!
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Apr 10, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2019
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 56400748, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your door step within 3-4 working days.

3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the Bank A/c details of “SNEHA NARWAR” at [protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol
Complaint comments 

Comments

Collect ur product get in shape belt and pant i want to return it.
I have ordered get in shape fitness belt & pant @ 999 for 2 set. But i received only 1 set and its quality is not good. I want to return my product, the product is so bad that i can use it, and refund my money of Rs. 999/- through NEFT to my bank account as i have given my bank details of Bank of India.
Complaint no: 37715053
Order no: 56400748

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