National Highways Authority Of India [NHAI] — Collection of Toll in cash despite having FASTag on vehicle.

On 26.12.2020 at 14.45.37 hours, I with my vehicle Ford Figo Zxi bearing Registration no. HP 71 1011 crossed Toll [protected]@km 110+200 (N.A.M. Expressway Ltd) Thummalacheruvu SH-2 Andhra Pradesh. I was forced to pay Rs 56 in cash ( Lane No.H01, TC ID-MOI.0021 & Cash Transaction ID[protected] despite the fact and request that my vehicle has FASTag on windshield. The Toll Plaza was running without any FASTag facility against the prevailing rule of mandatory FASTag Toll Collection by NHAI Govt of India.