[Resolved]  National Highways Authority Of India [NHAI] — double charging of toll tax at toll tundla toll plaza

Address:

Firozabad, Uttar Pradesh

I was told to drive through non fastag lane as my fastag isn't working and thus i paid cash at the toll.
Later i got the message via axis bank that toll of rs 55 has been chrged from my fastag at toll tundla toll plaza.
Vehicle reg number up16k0160
Toll chrged via fastag at 17:33 on 06/02/20.
Kindly look into the matter as this cashless payment technique is nothing but a way to harass public both mentally and economically.
There must be some norms regarding the implementation of such things and fines must be imposed of the enacting authorities on such failures!