National Highways Authority Of India [NHAI] — excess recovery of monthly toll pass-auto renewal on 31-10-19

Address:

43, Dharumar street, New town, Vaniyambadi, 635752

Respected sir,

I wish to write few lines for your kind information and take favorable steps please. Sir i am residing the above address and i am having mahindra-kuv 100 car with the number tn83, a8148, the same was registered for local monthly pass at vaniyambadi toll plaza, tag account number is 21162623 started from october 2018. For which i am maintained my tag account without fail every month renewal of local monthly pass. After few month later i made auto renewal of local monthly pass through my tag account and i maintained my tag account as possible amount.

On[protected] i have received one message from toll plaza amount rs.2810.00 recovered towards issuance of monthly pass at vaniyambadi toll plaza i am shocked and next day immediately i conduct directly to vaniyambadi toll plaza. They said sir it is unfortunately happened from icici bank, you made a complaint to bank staff. Next i made a complaint to icici bank staff for the past 43 days (I. E.[protected] there is no replay information from icici bank.in between for the 43 days i conduct many time to the manager of the bank there is no responsible reply from their end. On[protected] i conduct icici bank manager through phone, he said your complaint analyzed it is not bank side mistake it is happened from toll plaza only you conduct their only.

Again i immediately conduct vaniyambadi toll plaza by phone, they said sir this type of case will you conduct nhai office, krishnagiri they only answering for this type of complaints. Sir, this is not for my mistake to maintain more tag amount and auto recharge of local monthly pass and i don’t know the renewal procedure. Kindly go through my case to repay the excess recovered amount from my tag amount, as earliest as possible please for which act i will say very thanks grateful to you sir.

Thanking you,