National Highways Authority Of India [NHAI] — Excess toll collection by the Araria toll plaza (HARIABARA) NH27 (old NH57). | |||
Dear sir/Madam, With due respect, I want to say that today dated-22/01/21 at time 16:19:41 ₹110 has been deducted in one way journey (from Purnia to Simrahi bazar) by Paytm fastag wallet. As my Paytm wallet had not enough balance ; so ₹60 had not been auto deducted from my online Paytm fastag wallet ( as earlier the same had occurred on 29 dec 2020 by Paytm fastag wallet auto deduct method). After that the toll money collector forced us to pay ₹110 in cash. They denied to accept ₹60 by cash. Whereas, As per rule toll plaza fee for both way journey is ₹170 for car. They collected this amount ₹110 in cash at time 20:56:21 on same day dated-22/01/21. Though, we had said him about the earlier transaction of ₹110, which were done at Paytm fastag wallet at the time 16:19:41 on dated 22/01/21. But he denied to accept ₹60. I am hoping such situation could not be occurred to other travellers. So, I am Aspecting, a needful action for resolving such issues. Waiting for positive response from your side. Thanking you. My personal details are as follows: registered vehicle number on fastag: JHBC9662, registered mobile for Paytm fastag wallet: [protected]. Enclosed : paper bill slip and scan bill of Paytm fastag bill. Thank you. Was this information helpful? | |||
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G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
When I use the fastage charge is 75+40
Without fastage 75+75
Please resolve my problem.