Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8461
Resolved
214
Unresolved
8247
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shantveer1993
from GULBARGA, Karnataka
Nov 26, 2023
Resolved
Report
Copy
Resolved

Since waiting was more at toll plaza near Akkolkot Solapur highway near Valsang I have asked them move vehicle fastly else I won’t pay toll for making me wait more then 15min they are taking disrespectful with dirty words and also pushed me back manhandling done there was one boy with NHAI SYMBOL ON HIS SHOULDER TALKING VERY DIRTY WORDS LIKE HIS MOTHER NEVER Thought him how to talk .

Very rude attitude of employee of Toll Plaza located on Akkolkot-Solapur Highway near valsang village

Time 4;00pm on Sunday evening toll plaza was jumped for 30min
Nov 27, 2023
Complaint marked as Resolved 
Nothing they have done not even called not even mailed by NHAI THEY ONLY MARKED IT AS RESOLVED WITHOUT DOING NOTHING
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raj23an07
    from Agra, Uttar Pradesh
    Nov 23, 2023
    Dec 13, 2023
    This thread was updated on Dec 13, 2023
    Report
    Copy

    Dear concern,
    On dated[protected] @08:51:46 time toll amount Rs165 debited from my fast tag at Chhajarshi toll plaza towards Hapur road but the car was parked at 300 km away location at home location Agra.
    I recieved the alert debit massage of debit card at 8:56 am .
    Please check and resolve, such cases should not happen with any one.

    Or I will take legal action against Toll plaza under 420 and few more.
    Regards
    Car number is DL8CAJ0618
    My car model is ALTO 800 CNG . car number is DL8CAJ0618. PLEASE CHECK THE CCTV footage if the same car has crossed the toll or not. If not then this is criminal issue as in when my number plate is been used from criminal activities for which I may have to file an FIR also post your confirmation and make me force to re-investigate the case.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashu Yadav bemetara
      Nov 22, 2023
      Report
      Copy

      Address: GUNRBOD, BEMETARA ROAD NH 30 CHHATTISGARH

      I am from Gunarbod village Bemetara dist Chhattisgarh. NH 30 is crossing through Gunarbod village near Bemetara. So many street lights are not working in accident prone area declaired by NHAI in this village. Last few days so many accident already happens thanks god no casualty occured here. Please arrange authorised person to resolve this issue so many life can be saved.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        bhaskarjha
        Nov 22, 2023
        Report
        Copy

        I was returning from Mumbai to Pune using Expressway on 18 Nov 2023.

        First toll at Khalapur Toll Naka correctly deducted by Rs 240 at 10:41 am from Fasttag.
        Second Toll at Talegaon Toll Plaza is incorrect. An amount of Rs 240 was deducted at 12:53 pm. It should be Rs 80.
        My Car numberplate is MH12LP2415.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tanya5023
          from Khanna, Punjab
          Nov 20, 2023
          Report
          Copy

          Address: Khanna

          Dear Sir,
          I want to bring into your notice regarding the street lights not working on the area from Bija to Khanna on NH44 due to which chances of accidents are increasing as visibility is zero . Please look into this matter asap.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rampyr
            Nov 20, 2023
            Report
            Copy

            Vide txn I’d[protected] on 27 Oct 23 at 1003 am an amt of 585 has been deducted for veh TN 07 BT1176

            The veh was never at ALEP toll but was at Kolkatta.

            The wrong deduction may pl be checked and reversed
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mehulu
              from mumbai, Maharashtra
              Nov 19, 2023
              Report
              Copy

              Address: Mumbai.
              Website: icici fastag

              The above vehicle is a TATA Ace Gold CNG vehicle registered at Dahisar, Mumbai RTO. this vehicle is charged for Rs. 85 at Vighaket tollplaza on 29.10.23 at 06:23:36 pm. This toll plaza is in Bigha Khet, Uttar Pradesh.
              this vehicle is registered with Porter App in Mumbai. on this date my vehicle was in Mumbai. my vehicle has never traveled outside Mumbai.
              I had registered with my ICICI fasttag with ref no-CMP[protected] but my complain has been rejected twice,
              my vehicle is having GPS system. the data will be provided on demand by you. kindly help.
              when my vehicle is in Mumbai how can they charge toll in UP.??
              My contact number is [protected].
              attached herewith is screenshot of my GPS of 29.10.23.
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                GanRajkumar
                Nov 18, 2023
                Report
                Copy

                Dear sir / madam, my friend has entered outer ring road at muttangi around 2:00 am on 18 Nov 2023, after traveling for sometime vehicle wind shield was not clear so he made a quick stop on the left to clean his wind shield with water from the bottle he is carrying. Soon he stopped Nhai patrol arrived and threatened him to take the vehicle to police station for stopping the vehicle on ring road for emergency cleaning of wind shield. Out of 3 members of patrol 1 person even tried to get into vehicle forcefully and take police station, finally they force fully extorted 1000 rupees by showing some phone pay scanner and let him go. I request you to please take strict action on them for what they did to innocent person . They dont have any right to force someone out of vehicle and take it to police station and next collecting money that too online phone pay transaction that too playing a safe game by showing someone else's QR code .
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Preeti--
                  Nov 16, 2023
                  Report
                  Copy

                  Myself Nitesh Chaudhary, traveled from Eastern Peripheral Way (from Duhai to Main Plaza Jakhauli) through Vehicle No. : HR20 Y0244, Fastag Barcode[protected] on 11 Nov 2023 (Saturday evening around 5.28PM),

                  Toll Plaza had deducted extra amount from my Fastag account (280/- deducted instead of actual charges i.e. 95/-) .

                  Number of times, same thing has been repeated.
                  It is requested you to take necessary action against employee appointed at Toll plaza & to refund my extra money deducted to my fastag account.

                  Screenshot for toll deduction is attached for your reference.
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Preeti--
                    Nov 15, 2023
                    Report
                    Copy

                    Over deduction of Toll amount

                    Myself Nitesh Chaudhary, traveled from Eastern Peripheral Way (from Duhai to Main Plaza Jakhauli) through Vehicle No. : HR20 Y0244, Fastag Barcode[protected] on 11 Nov 2023 (Saturday evening around 5.35PM),

                    Toll Plaza had deducted extra amount from my Fastag account (280/- deducted instead of actual charges i.e. 95/-).

                    Although I traveled on 11-11-23, Transaction in Fastag is showing on 12-11-23, early morning,...
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    sidd_55
                    from Mumbai, Maharashtra
                    Nov 12, 2023
                    Report
                    Copy

                    Toll for MH 02 FY 8996 charged twice at Mumbai Exit at Mulund on 9th November 2023
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Himanshu Piramba
                      from Fatehabad, Uttar Pradesh
                      Nov 9, 2023
                      Report
                      Copy

                      I have a fastag issued by paytm.
                      On 10 October 2023 at 11:15 p.m
                      I got a massage that my fastag has been deducted by rupees 130 for crossing the rohad toll plaza at rohtak. But i haven't avail the service as i didn't cross the rohad toll plaza at that time as for that i have raised a complaint on paytm but i didnot get any solution till now. So i am requesting you to look into this matter and resolve the issue as soon as possible and please return my deducted amount my vehicle number is DL9CL7439.Money was deducted from fastag at 11:16 p.m on 10 October 2023.
                      Fastag id[protected]
                      From the office of Advocate Himanshu piramba chamber no.20 civil court ratia and chamber no.27 distt and session court ftd and it is a reminder i had earlier raised same complaint but no one provide me any solution otherwise i will take legal action in competent court .
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sri Harsha nakka
                        Nov 7, 2023
                        Report
                        Copy

                        Address: Kambhampadu main road, near nursery,, a kondur mandal, NTR district

                        There is no current supply in my area, , please arrange RHA current pole and supply to all public shops and houses
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Samyaklasod
                          from Bhilwara, Rajasthan
                          Nov 5, 2023
                          Report
                          Copy

                          Address: Narayanpura, chittorgarh, Rajasthan

                          In narayanpura toll plaza washrooms were too dirty and there was no water in washrooms and outside washroom
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Veera2
                            from Bharuch, Gujarat
                            Nov 4, 2023
                            Report
                            Copy

                            Address: Karjan toll tax plaza

                            A staff who collects Toll tax name Mr.piyush parmar works on Toll gate rudely talked to customer ( us) and abuse and couldn't let move my car. This is to keep in mind by your staff that he is agressive and have anger issue.jindly look into matter.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Duraivelu K
                              from Chennai, Tamil Nadu
                              Nov 3, 2023
                              Report
                              Copy

                              Address: Varadharajapuram Toll Plaza, Tamilnadu

                              A toll of Rs.56 was collected at Varadhajapuram Toll Plaza, TN on 1st Nov'23 for my trip[protected] at 08.36 against my Axis bank fastag wallet ID [protected] for my vehicle no. TN12Q9901. Same full toll of Rs.56 was again collected instead of Rs.28 for my return trip[protected] happened on the same day at 20.42.
                              Kindly arrange to return Rs.28 back to my Axis bank fastag wallet.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Report
                                Copy

                                Address: Pimpalgaon Baswant Toll Plaza

                                At Pimpalgaon Baswant toll plaza, my car and the cars behind mine were made to wait for 15+ mins just because the car ahead of was trying to use some kind of sources to get past the toll without paying the toll.
                                The toll authorities after 15 mins let the car pass by for free but all the cars behind ours were made to pay the toll.
                                How fair is it for us to pay the toll without having to do anything with the toll authorities?!
                                How fair is it to let the car pass by toll without paying the toll?!
                                It wasn’t a government vehicle either.
                                Expecting a revert.
                                Adv. Amrita Ajmera
                                Email- [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himanshu Piramba
                                  from Fatehabad, Uttar Pradesh
                                  Nov 2, 2023
                                  Report
                                  Copy

                                  I have a fastag issued by paytm.
                                  On 10 October 2023 at 11:15 p.m
                                  I got a massage that my fastag has been deducted by rupees 130 for crossing the rohad toll plaza at rohtak. But i haven't avail the service as i didn't cross the rohad toll plaza at that time as for that i have raised a complaint on paytm but i didnot get any solution till now. So i am requesting you to look into this matter and resolve the issue as soon as possible and please return my deducted amount my vehicle number is DL9CL7439.Money was deducted from fastag at 11:16 p.m on 10 October 2023.
                                  Fastag id[protected]
                                  From the office of Advocate Himanshu piramba chamber no.20 civil court ratia and chamber no.27 distt and session court ftd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Report
                                    Copy

                                    Address: Kadabahalli

                                    Though there was balance in the fastag account but it couldn't read because of airtel server issue. He was unable to understand to the issue told told us to pay the double the amount.Though the issue was with airtel app and when asked politely he was unable to understand the issue and treated us rudely and used abusive words and misbehaving and came out to raise his hand against us
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manveerkhokhar
                                      from Bathinda, Punjab
                                      Nov 1, 2023
                                      Report
                                      Copy

                                      Address: Bathinda

                                      Deduction of money same both the way up and down 105 rs screenshot attached
                                      Toll at kalajhar near sangrur
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit