National Highways Authority of India [NHAI] Complaints & Reviews

While coming from Mysore in first toll collected 310 rs cash and while exit in near bidadi Toll plaza collected 330 rs cash again, total 640 rs which I paid for the Mysore to Bangalore Highway Toll such a looting people around....

Collected two time toll via coming from Mysore to Bangalore Highway
1st toll 310
2nd Toll 330 rs
Total 640 rs for Toll plaza collected my money for traveling Mysore to Bangalore ..such a looting people...

I have not cross any tole plaza on date[protected] but amount of Rs 60 diducted from my patm fastage account......

Dear sir / madam
my car number is mh11cn0143 and my issue is my car crossing anewadi toll naka satara on 10 sep 2023 yesterday at 04.15pm satara to pune and cutting amount is rs 80 my return journey pune to satara toll crossing time is 05.09pm on dated 10 sep 2023 side cutting amount is rs 80
both time deduct same amount rs 80. And this is second time happen with me so what i do

aniket mane
[protected]br...

Hello,

I have travelled to Pune on dated 10/September and as a local residents my vehicle is exempted from the toll but still without scanning the code they have deducted amount from the account. How this can be happening? This is a fraud.
Request to you, please take the strict action against them....

I was stuck at ban toll plaza more than 10- 15 minute, and this is not the first time. Every day passenger are facing issues at ban toll plaza which is inbetween udhampur to Jammu City. Please check the attached video and payment deducted details

Rs.165 paid at Bann Toll Plaza of JK02AW4088 on 10/09/23 15:23:33. Txn ID: FT[protected]....

I was traveling udhampur to Jammu City and in between there is toll plaza by the name of Ban toll and i was stuck there more then 10- 15 minute and I as per rules if waiting time is more then it should be free entry but the toll plaza deducted the amount of 165 rs and this is not the first time. They're doing it daily coz they don't have good system and staff there so please check this scam, they're the gangster.

Jk0AW4088br...

Sir,
Pl refer to my complaint docket no 6573969 dt 02 sep 22 . I am astonished to see that you have not yet taken any action with regard to my complaint. Now the situation is so alarming that the passage from my residence to NH 6 is almost blocked. All the garbage are thown on this passage by the owner of the tea stall and the passengers after taking refreshments urinate on this passage thereby pollute the surroundings. I am a retired...

Today I crossed Kherki Daula Plaza @Approx 7 PM. When I was crossing after scanning the Fastag, the rodd fell down on my vehicle.
One of the staff came running and started inputting my vehicle number in his system as if I was running away without paying tax. Later I stopped vehicle and checked. I found that it has damaged body of the car and rear Glass.
When I asked him why it fell down while I was crossing, he replied Please...

I have an IDFC bank fastag which I am unable recharge or cancel. Upon bank's request, I submitted necessary documents and necessary verifications 4 times through their portal but unsuccessful. Bank informed to submit documents by email which may take 2-3 days to update. Frustrated with the harrassment, I wanted to cancel the tag, bank informed that it will take 12 days to deactivate. Until then I cannot have another fastag issued.
br...

I was travelling from Jaipur to Gurgaon on 27th August 2023 via the new Delhi Mumbai Expressway. My fastag was scanned at Rajdhok Toll Plaza, Dausa at 5.13 pm where it was working well with a balance of Rs. 704.70 at that point of time.
My same fastag was unreadable at the entry point Bhandaraj toll Plaza booth at Dausa Interchange Toll so they gave me a slip and told me that I will have to pay the Toll amount at the exit point of...

I had waited for more than one minute at jalauli toll plaza near panchkula but ny toll was deducted. Kindly note i crossed that toll at 7:12am on 31st August. My vehicle number is HR02AM8999. Earlier they had also done the same many times and when i tell them about the 10 second rule of NHAI, they start arguing and deduct the toll. Kindly check the time and date details and verify from the cctv that the waiting time was more and refund my...

Whenever you are there at this toll plaza you get frustrated. Every time they have waiting time more than 15 mins. Even the fastag and balance is proper and get deducted fine at other toll plazas but here they have some problem randomly and wasting the time and money. This should be get surveillance by some high aurhority secretly and stop this scam....

The bridge and road repair work near Saharanpur is under process from more than six months and still continues which is creating lot of trouble during the journey on that road. So it's humble request to look into the matter and complete it on priority.
Please see the condition of the other bridges also as during approaching the other bridges, the road is not smooth which can damage the vehicle, resulting accident....

Dear Sir,

I would like to bring your attention on the frequent wrong deductions happening at Khalilpur toll plaza on D V Expressway and on KMP Expressway. Toll amount deducted were always on higher side or multiple time for the single journey. Toll calculation is also not clear.

I have attached fastag statement wherein recent wrong deductions are highlighted with yellow and blue colors. Toll deductions were...

My fastag account balance was 975 but the female employee asked for double money I told her my balance in near 1000 but she deny and says u have 0 balance but 15 min of standing on toll plaza barer a person came and check my fastag balance on his phone without my knowledge and after that he told that girl to leave me.

The main thing is that when my car enter on toll barer the light becomes green and it remains green till all...

I Rakshit Gupta Train Number UP15DM0982 I went to Delhi on 18/8/2023 at 01:14 PM, Kashi Toll Plaza took 160 rupees from fast tag, on the same day Shyam returned from Kashi Toll Plaza at 05:17 PM, even then 160 rupees were deducted.
As per the government's policy, the up-down trip costs Rs 240, the system at Kashi toll plaza has deducted Rs 320 from the total.
I request please refund my extra amount taking cognizance of tax...

Dangerous potholes are there on Highway diversion road near Aurangabad, Yamunanagar, Haryana on newly constructed Highway NH-344. Also, there are a lot of instant up and downs on the highway in this region. It can easily kill people in road accidents. Maintenance company is not doing anything over the road. They are only busy in collecting heavy tolls on both sides of yamunanagar, Haryana. Gadkari Ji, is this world class model of roads in...

I was travelling from Bahadurgarh to Rohtak on 17th August 2023 at road toll plaza lane number 1 between 17:17:00-17:22:00 I scanned my fast tag to pass through the toll but the toll gate fell down on the vehicle damage the roof of the vehicle scratched and dented it this damage is needed to be covered by nhai as it is happened to my vehicle because of their equipments Mall functioning I have complaint about it to the staff there but nobody...

There was some issue with the fastag pasted on my car. The fastag was active with 2000 amount within it. It is paytm fastag on chassis no. MZBEU812TLN121733. I can't get another fastag for my car because one is already registered on this number. I am stuck in this loop. That fastag was not readable at the toll plaza of Palwal EPE. They charged us double the amount (INR 450/-). But it was not my fault that my fastag is not readable despite...