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National Highways Authority Of India [NHAI] — fastag blacklist

Hi,
I use to travel from ambala to chandigarh on daily basis. I have paytm fastag on my car. From 25th april my tag was shown blacklisted at toll plaza on ambala chandigarh highway. I never had insufficient balance in my paytm account and have sufficient balance maintained everytime. I do not know why tag is shown as blacklisted. Please look in to the issue.
My tag barcode number is 10234919.

Thanks
Shashi
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    National Highways Authority of India [NHAI]
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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