National Highways Authority Of India [NHAI] — fastag card from airtel thanks

Address:110/17 KUMUD GHOSAL ROAD, Kolkata, West Bengal, 700057

The fastag card id 0131c2ffee3b59f3 taken from airtel thanks for my personal car wb 30r 9459 on 27.11.2019, responding to the transport ministry's appeal for using fastag compulsorily from 01.12.2019 for crossing nhai toll plazza. It worked upto 03.12.2019, thereafter not responding despite having sufficient monetary balance in airtel wallet to cross the specific toll plazza. Taken up with the co. 'airtel thanks' through mail and phone call but the it is not yet resolved. As a result i to pay cash payment at toll plazza.

Under compulsion, i sending this complaint to nhai for early solution. I feel system of strong punishment system to those company putting trouble to the people through their careless activity.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
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    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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