National Highways Authority Of India [NHAI] — fastag deduction

Address:

4-8-38 f.c.i colony ramachandra puram, Nawabpet nellore 524002, Nellore, Andhra Pradesh, 524002

My vehicle number is ap27w5857
Igot msg from dear customer, your sbi fastag account ending with 154e0 vehicle number: ap27w5857 has been debited rs.425 for toll charges at tangatur toll plaza on 07-dec-2019 01:34:45 am available balance is rs.395
But my vehicle did not go through this toll gate but my amount is deducted
Please check and return my money back to my account my mobile number is [protected] i called customer care executive they told there is no such toll gate this is cheating