National Highways Authority Of India [NHAI] — fastag order#[protected] dt. 25.11.19 on paytm app, not dispatched/delivered till date.

Dear concern,

Placed order#[protected] for fastag on paytm app dt. 25.11.19, till date order has not been dispatched/delivered.

I have raised fastag complaint on paytm 24*7 help, so many times but did not get any solution.
Query no.[protected], dated 04.12.19 & query no.[protected], dated 05.12.19.

Recd msg from paytm on 07.12.19, that your fastag barcode has been assigned to your vehicle & it will be dispacthed within 5 days, still fastag has not been dispatched/delivered till date.

It’s a mental harassment and seems to be fraud at paytm level.

I am not getting any satisfactory reply from paytm help.

Why should we suffer and wait in long cash que at toll plaza, inspite of timely order of fastag.

Kindly intervene & provide solution as early as possible.

Regards

Karan seemar