National Highways Authority Of India [NHAI] — Fastag Related issue

I had purchased kotak fastag but my fastag got damage by mistake.I have been continuosly chasing kotak for tag reissue but no proper response from there side.Please help me

The details of earlier tag is as prescribed below:-

Registered Name:-Dheeraj Chawla
Mobile Number:- [protected]
Car No:- MP09CJ6745
Tag Id:- 34161FA8203289DA02079620
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    National Highways Authority of India [NHAI] Phone
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    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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