National Highways Authority Of India [NHAI] — for fastag amount refund

Dear sir/medam i purched a fastag from nhai (Dohlunala) kullu hp.
Name - dev aanad
Date of purching fastag-2/3/2020
Date of recharging fastag-6/3/2020
Recharging amount -500/-
When i purches fastag from nhai dohlunala kullu. I am not used in anywhere nhai fastag because the fastag is blacklisted. And when i complent the branch officer in toll plaza dohlunala kullu. The behiver of officer are very bad and not staisfied me and also the complent custmer care no-1033 also very rude & unaccepetable behiver. I also complent against the fastag blacklisted to the custmer care but no reply n no any acation about the complent. The complent no are-1859562 on 7/3/2020. I am requsted to the strict acation against the toll officer dohlunala officer and solve my problam and plz closed my nhai fastag and refund my fastag amount.
Thanks:-
Mr. Bhupender singh
Mob no -[protected]
Email [protected]@gmail.com