National Highways Authority Of India [NHAI] — payment dispute of hdfc fastag - - western andhra tollways limited

Address:	509382
Website:	www.lntidpl.com/businesses/roads/operational-projects/jadcherla-kothakota-telangana

I passed through another line which is not having fastag by paying toll at "western andhra tollways limited" which is at NH-44, Hyderabad to Kurnool Highway, But amount was debited from my fastag account. I raised complaint in HDFC Fastag onine. but no response from them, even i tried to call their customer care, no response. Toll Plaza Manager Shri Vijender ([protected] - [protected]@lntidpl.com) also not responded.

The Message I Received:
Dear Customer, Your FasTag A/c has been debited for Rs. 60 for transaction by Vehicle MA3CZF03SHM240128 at Toll on[protected]T19:46:32. Balance amount in the A/c is Rs. 880 - HDFC Bank Ltd.

Payment slip attached

This complaint is not regarding payment, the response we are getting from a National highway, Toll Plazas and maintenance of Fastag,
Fastag line always having a trouble shooting in this routes.. alwasy delayed due to some errors.. worst maintenance.