National Highways Authority Of India [NHAI] — Pundag Toll Plaza taking cash as well as deduction from Fastag

Today when we crossed Pundag Toll Plaza situated between Ranchi and Ramgarh in Jharkhand. Toll person took cash informing there is no cash in Fasttag. We informed that there is money in Fasttag but he didn’t agreed to it. We paid the toll in cash and received the sms for deduction from Fasttag as well.
We paid 105 in cash and 105 was also deducted from Fasttag
I am pasting the sms below and attaching the receipt
Paid Rs. 105.0 FASTag toll fare for vehicle reg. no JH01AV7167 at Pundag on Oct 14, 2020 11:35:51. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 395.4
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