[Resolved]  National Highways Authority Of India [NHAI] — Refund my payment

My payment has been deducted my paytm fastag but my car was not move my home.
Payment deducted details
At baretha
Order I'd[protected]
Vehicle Registration no. RJ11CA2434
TOLL CROSSED ON[protected], 8:58 AM
RS. 80
Refund my payment
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Jun 25, 2021
Complaint marked as Resolved 
1. Send me pictures of my car at baretha toll 24-06-2021 8:58am if any 2. Refund my amount 80 rs. In my paytm wallet 8233660314 3. If further information is required call me 8233660314
Jun 29, 2021
Updated by Rajat.riet
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Complaint comments  6 CommentsShareTweet


On 18/07/2021 at around 8 pm travelling towards Delhi from Saharanpur on NH 334 toll plaza at Sivaya, i was charged toll of Rs 95 despite huge traffic jam of more than 700 meters which took around 30 minutes to reach toll gate. Whereas rules clearly say that no toll would be charged in case of time exceeding 5 minutes or queue more than 100 meter long. I want the amount to be refunded back to my paytm wallet . My mobile number [protected] & Car no. DL4CAZ5257.


I, Aparna Dabak tried to purchase online Monthly Pass for my vehicle no. MH04 HM 6308 on 1st August 2021. The Customer Receipt showed Rs 0.00. The Monthly pass was also not generated but amount of Rs. 1248.26 was debited from my Bank Account. Its already 10 days past and the amount is still not getting reflected back in my account . Kindly look into the matter and do the needful.


Aparna Dabak

Mobile no. [protected]
Chokkenahalli toll plaza workers saying your fastag not working so you pay cash double charges 40 rupees but my fastag wallet money also cut 20 rupees please refund my money my fastag vehicle number KA05AK1652

Chokkenahalli toll plaza workers saying your fastag not working asked me to double charges 40 rupees but my fastag money also cut 20 rupees please refund my vehicle number KA05AK1652

My vehicle Maurti Alto toll rate 75 rupess but unfortunately my toll deduction 140 rupes it means double rate so clear picture bantoll plaza totaly cheating all person passing toll.

My vehicle bulero MP20CA2816, the vehicle was at home but the toll was deducted from my account at Daroada of 90 rupees . I'm attesting the screenshot of the transaction. Refund that money to my account...

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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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