National Highways Authority Of India [NHAI] — Regarding misuse of fastag sticker and fraud.

Dear sir,
I biru mahto driving regularly from motihari to muzaffarpur or patna inbetween the journey i had to pass through toll bridge situated at chakia, purbi champaran, bihar because o[censored]rgency i use the option of fastag as initiated by government of india but i am ashamed that government is not fulfilling its promise, as everytime i paid two times one from the fastag and another in form of cash as the staffs of toll bridge argued that they didn't have any notification regarding fastag and if i had to pass through this toll bridge then i had to pay the amount at counter. This is a rampant corruption taking place at the toll bridge. Please take some necessary step to eradicate this malpractice and fraud. And initiate criminal proceedings against the toll plaza at chakia purbi champaran.