National Highways Authority Of India [NHAI] — Regarding Refund of Multiple Time Toll Tax Paid at Varahi Toll Plaza at same time

When I crossed with my truck No. GJ 03 EA 9695 from Varahi Toll Plaza, Palanpur - Radhanpur Highway at 7:15 PM on 01/07/2021, at that time Rs. 445/- deducted from my Paytm Fast tag account with Txn ID - 0010012107011916284172. But, the Toll Plaza Manager stopped the truck and said that this Fast tag can not be scanned and you have to issue another Fast tag. After that I issued another Fast tag of ICICI Bank from Varahi Toll Plaza. And then when I crossed my truck from Varahi Toll Plaza again then Rs. 445/- deducted from my Paytm Fast tag account with Txn ID - 0010002107012046153024 at 8:45 PM and Rs. 445/- deducted from newly issued ICICI Bank Fast tag with Trip No. - [protected] at 8:48 PM, which was issued by suggestion of Manager.

So, due to irresponsibility of Toll Plaza Manager, as per the above transactions, I have to pay three times toll tax for truck No. GJ 03 EA 9695 to cross only one Toll Plaza.

So, you are kindly requested to refund the extra toll taxes of Rs. 890/- (445/- + 445/-) which is deducted from Paytm Fast Tag.
Paytm Fast Tag Mo. No.[protected]