National Highways Authority Of India [NHAI] — regarding rude behaviour and man handling with customer

Address:Kurnool, Andhra Pradesh

In kurnool tollgate 12th lane mr. M. Sukanna emp id: 20031, we have fastag and the fastag lane was closed and as per rules this toll gate all lanes are acceptable. This guy says this lane is not acceptable and i was requesting him to scan with scanner and he said we don’t have it and he will not do it asking me pay cash and i was not carrying any cash bcz of fastag and he was fighting with me and he is trying to hit me with his from the booth and he said that he will kill me. I was very upset and other came and requesting me to remove the car and i called the manager and mr. Peter came and he was requesting me to pull over my car. I took the details from mr. Peter and i sam complaining the same.

I am requesting higher authority to take the action mr. M sunkanna. I was very scared about this situation and he is hitting me and warned me to kill. This is happened 16-03-18: 7:45am

Mohana kasala
Ka02 mk 6471

Phone no: [protected]
Email: [protected]@gmail.com
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I travel to ATGAON on MUMBAI NASHIK TOLL ROAD.

ATGAON is 30 Km from the TOLL BOOTH. The total toll is Rs 105 for the toll road. But when i am just using 30-40 Km of toll road, why should we pay the 105 Rs. There should be return toll of 50-60 Rs for ATGAON

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