National Highways Authority Of India [NHAI] — regarding unauthorized deduction of amount from my paytm wallet for fastag at srinagar toll plaza palwal (haryana).

Address:

Palwal, Haryana, 121102

My vehicle no. Is hr30q7777 and i am resident of palwal (Haryana). I had submitted a letter signed by sdm palwal stating that i am permanent resident of palwal which allows me pass through the toll @ rs. 65 per month, then the srinagar toll plaza palwal authority had issued me a monthly card for the same.

Now, in april 2018, the toll authority had issued a fastag to me in place of card.

The issue is that yesterday i have passed through the toll and then i asked the staff to recharge my fastag, they told me that this can be done only at toll office and rs.150 was deducted from my paytm wallet which is not a valid amount as i am eligible for monthly charges of rs. 65 for multiple journeys.

So please refund my amount i. E. 150-70= rs.80/- and activate my fastag for monthly rental.

Thanks & regards

Tanuj mangla

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