National Highways Authority Of India [NHAI] — toll paid by cash and also deducted from my hdfc fastag

Address:

Hisar, Haryana, 125001

I paid the toll of rs.115/- by cash on 06/01/2020 16:55:11 (4:55pm) at (Hisar dabawali road km 170.000 to km 227.000) landhari toll plaza. But the toll booth deducted rs 75/- automatically from my hdfc fastag wallet on 06/01/2020 16:54:09 and rs 40 on 06/01/2020 17:17:25 during my journey.
When i asked from operator that i have fastag then he told me that my fastag is not working and i have to pay in cash. Kindly look into the matter and take the appropriate actions.

My vehicle no : hr20v7399

Place : landhari toll plaza

Toll ticket no : 50384850
Booth : lane 1
Operator : c0001

Hdfc fastag details :-
Hdfc fastag wallet id : [protected]
Hdfc fastag customer id :[protected]