National Highways Authority Of India [NHAI] — Traffic jam in kannad ghat on national highway no 211

There is always traffic jam in kannad ghat .several vehicles get affected in risky ghat on national highway no 211. Traffic police is also not available most of the time. People have to wait for 4-6 hrs to cross 12 km ghat area. Despite paying so much toll, no facilities for passengers.
I hope u will look into it .