[Resolved]  National Highways Authority Of India [NHAI] — wrongly charged toll tax

Address:Dist. Surat

Dear sir,
On dt. 16/12/2019 i traveled from navsari to ankleshwer at 7:35 am i passed through choryasi toll plaza, section bharuch-surat, i had balance of rs. 140.75 in my fastag hdfc a/c. Rs. 75/ is debited in my a/c.in my return journey from same choryasi toll plaza at 3:37 pm on same day rs. 35/- is supposed to be debited. But operator told me that there is no balance in my fastag a/c. And forced me to pay rs. 75/ in cash. When there is / rs.65.75 balance in my fastag a/c. And rs.200/- deposit is also there. I am attaching photos of my trasaction sheet of fasttag hdfs a/c. And receipt no.[protected] of cash forcefully collected from me.
Please help me to get the excess collected amount refund. And please see that this type of behaviour should be penalized.
+2 photos
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

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