National Highways Authority Of India [NHAI] — yashwantrao chavan expressway

Hi
I got my fast tag and was trying to use it at the given toll station which is at "yashwantrao chavan expressway"
The toll person said that this is not available here and took the cash from me after crossing the toll i received a message that you have used your fastag and the amount of rs.138 has been debited, i mean how can this be possible when they said it not available or may be not working then how come the amount got debited, i need my refund and telling you not to use this service at all, i have removed the sticker from my car on the next day it self.

Tag id # :[protected]
Date used : 6 oct 2018
Time used : 00:16
Plaza : kusgoan toll plaza
Lane : w02