National Insurance Company — [protected]@fhpl.net don't provide any updates on claim status

I started my claim process since 3rd june and still i am not getting any updates.
I had send all the documents to them and also i received a reply saying that they received courier but they are not providing any updates after that.
How much i have to wait to for mediclaim because it it almost 6 months.

Please contact me on [protected]@gmail.com for resolving issue.
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My policy no is[protected] after 3 month no response from Nationalinsurance company Branch office -2, 5C/1-2, railway road Neelam chowk Faridabad
My Bike no( HR 51 BP 2544)
I have already submit all claim documents

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