[Resolved]  National Insurance Company — national mediclaim policy

Address:Faridabad, Haryana, 121003

Sir/ma'am

I tried renewing my mother's (Sanjana's) health insurance policy (National mediclaim policy) having policy number[protected]

I tied renewing the policy online through the healthinsuranceindia.com website and made the payment of rs 10, 019 via credit card. The payment got successfully made but the following message was displayed on the screen - 'your payment is successful but system could not generate the policy. The transaction number is easi[protected]

Since the transaction has been successfully made, i request you to generate the renewed policy and send it at my postal address as well as via e-mail on this email address itself.

I am attaching the screenshot of the page that got generated after the transaction was made.in it is clearly mentioned what i have stated above.

Please let me know if something more has to be done at my end for successfully generating this policy.

Thank you
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Dec 5, 2017
Complaint marked as Resolved 
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