National Insurance Company — theft of two wheeler motorcycle (honda shine > dl 6s ah 4130) / not getting response from the company after doing full formalities

Address:	New Delhi, Delhi, 110032
Website:	[email protected]

My bike was stolen from keshi ghat vrindavan, mathura on 10/04/2017 at 8:30 p. M.. After that i had file the f. I. R. At rangee thana, vrindavan. F. I. R. Number (0297 11/04/2017) under section 379. Thereafter i contacted mr. Naveen (+91
[protected]) working at laxmi nagar branch office as an agent whom with i had been taking policies from past many years. I had submitted all my legal document as told by him on 14/04/2017. After that i hadn't recieved any call from agent or company. After one and a half month of theft occurred pitambara investigators and associates (+91 [protected]/85) called me to gather more documents an for investigation purpose. With in 5 days i gathered all the remaining documents told by them and thereafter i hand overed (Give) it to them for further process as i was a sufferer. But the investigation company hadn't take any panic and they hadn't submitted the report and the documents to the national insurance company ltd, till 1 month after that i had gone to their office and then one of the employee and me go to the national insurance company ltd mathura branch and he had taken 375 bucks from me saying as it investigation charge, there we had submitted all the documents and reports. There after taking up the follow up of the process they had sent the file to their laxmi nagar branch, new delhi on 27/06/2017 as it was mentioned on the courier reciept. After 34 days on taking the follow up of the case i got to knew that they had sent the file to their head office, jhandewalan, new delhi (As mentioned by them). I called miss vandana malhotra (Claim officer jhandewalan branch, new delhi) she told me that she hadn't recieved any kind of such file. After getting such miserable response i called the branch manager of laxmi nagar branch, new delhi and he told me that he had sent the file to the head office, jhandewalan, new delhi. After than i called another agent of the company sunny and asked for a favour to find out the file at main branch, there he searched and find the file over there. He told me that there is one document missing in that is (Final report fr). On 04/09/2017 i had submitted it along with cancelled check, aadhaar card copy there. Till today i am unable to get response. On regular intervals i am calling and mailing miss vandana malhotra but she is not giving any kind of response either of mail or call.
Today i called irdai customer care, she gave me the contact number of gro shri vivek kumar das[protected] but unfortunately he is not picking up the call.
Till now i am mentally suppressed and getting anxiety attacks and not in a state to take more follow ups.
Kindly help me to get out of this trap of national insurance company ltd.

Sufferer
Anil kumar aggarwal
[protected], [protected]

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