National Payments Corporation of India [NPCI] — about not receiving lpg subsidy

Respected sir my mother name is kaushalya rani. Having lpg connection with mann gas agency bathinda. We alredy linked addhar card and bank account with lpg id... Number[protected]... And addhar card no[protected]
With sbi bank barnala road bti..
But it still shows addhar status inactive with npci... Nt recieving lpg subsidy... What to do respected sir/mam... Neither bank nor agency is interested in providing any info regarding this
... Plz provide solution to this...
Thanking you

Yours sincerely

Sahil singla
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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