National Payments Corporation of India [NPCI] — Amount has been debited from my account but it is not shown in the beneficiary account

On 13th Sept, 2020, i have transferred the money of Rs. 3000 from my Canara bank account to my Friend Hrishikesh via BHIM UPI. The amount is debited from my account but it is not received by the beneficiary account.
Till now the status of that transaction show pending in BHIMUPI app.
When i try to contact the BHIM UPI customer care executive either the call is being cut or not being received..
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    National Payments Corporation of India [NPCI] Phone
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