National Payments Corporation of India [NPCI] — bhim app problem money debited but not credited to beneficiary

Address:500016

I transferred 8000 rs through bhim app on 10 th november. Money was debited from my account in sbi buy not credited in beneficiary account in andhra bank. App however shows the transaction is successful. Can you please look into the problem. I am attaching screenshot of transaction on bhim app which shows all the details. I called up sbi helpline and they told me problem could be solved by bhim app only. I could not raise concern in app because transaction shows successful. I have sent mail to bhim app without any response.
+1 photos
Was this information helpful?
No (0)
Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please activate my aadhar with my new bank account and also NPCI server. I have already given a copy of aadhar in my branch. Thankyou my aadhar no[protected] to bank account no. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4217
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information