[Resolved] National Payments Corporation of India [NPCI] — bhim app transaction failed but amount debited in my account | |
On[protected], i made a payment of rs.4300 but transaction was failed and my account was debited on the same time with same transaction id. (Txn id.[protected] I raised issue through app but they mentioned that amount was not debited, it was general decline. I visited bank branch and cross checked both the accounts, recipient's and my own account but found that amount was debited in my account and not been credited into recipient's account. I asked for help but they said that it was not our fault, only responsible for this, is bhim app.. I am trying to contact you since the amount was deducted but none is ready to help me neither bank nor npci.. I mailed to npci and tweeted this matter on twitter handle of npci_bhim but did not get any response. Please help me... Transaction id.[protected] Vpa - [protected]@upi Email - [protected]@gmail.com Was this information helpful? | |
Nov 8, 2017 Complaint marked as Resolved National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint. | |
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