National Payments Corporation of India [NPCI] — I have submitted adhar card in bank and adhar is linked with bank account but npci mapper is still inactive

Address:

Pune, Maharashtra

Sir, this is complain of my friend whose name is aishwarya methe she has submitted adhar card copy to bank even they have linked her account with adhar and also she has proof of linking status but still mapper is inactive and because of this issue her ebc fund is not received in her account and we have checked also status in application of her maharashtra bank npci is still inactive then what to do?