National Payments Corporation of India [NPCI] — Irresponsible and poor service oriented corporation

My PAN AAVPR8356F.I subscribed to IPO Indigopaints in Jan 2021 and no allotment was issued to me. While subscribing I used UPI application tgo hold fund.In the first attemy IDFCFIRST Bank was selected but a pop up mesage asked me to try again. In the second attempt i selected ICICI b ank and the Hold was successful.

The hold was released from ICICI Bank on 29th Jan 2021. However i was surprised to see a HOLD for Rs 14900 in IDFCFirst bank which had failed during UPI instruction. Now this Hold is not removed. Emails to Bank and NCPI are not responded. The Broker asked me to email at ipo.[protected]@npci.org.in which I di but no response. At their portal several complaints are made but no response. It appears only Tsunami can move their personnel to respond.