National Payments Corporation of India [NPCI] — issue in tez app

On the 17th october at 10:03 am, i have transferred rs.501 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
And the transaction id's are:
Google transaction id: cicagickki-pva
Upi transaction id:[protected]
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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I tried to transfer money to account through tez but account is debited INR 4977.0 on Date[protected]:20:35 PM and not credited to other account
UPI Ref No[protected]
Google Transaction ID: CICAgIDoj76HUg

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    National Payments Corporation of India [NPCI] Phone
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