National Payments Corporation of India [NPCI] — Issue while linking bank account with NPCI

Hello sir,
Myself Param Charha, a college student and I had applied for a scholarship through which some DBT amount is to be transferred in my bank account but I am facing lot of issues while linking and seeding my Bank account with NPCI
I had a talk with bank Manager too but his wording were 'we have done from our side plss contact NPCI servers'
I request you to plss see through this issue and help me asap as my date of scholarship is going to expire soon
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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