National Payments Corporation of India [NPCI] — money deducted but not reached

Name: masomat renu kumari
Bank name: state bank of india
I sent rs. 5000 to my son's account on 16 dec at 21:03 via bhim app, money had been deducted from my accout but bot reached to him. At first, the money was in pending but later in my bhim app it is showing that money transaction is successful but my son didn't get it. Even he get the mini statement from the atm but there is no any information about that 5000 rupees. Please refund my money. Its really very urgent, its my humble request to you all respected sir to consider my complaint asap.
Transaction id:[protected].
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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