National Payments Corporation of India [NPCI] — non receipt of lpg subsidy in r/o consumer no.[protected] of nsk indane services distribution since july 2017 onwards

My LPG Consumer No. is [protected] of NSK Indane Services. I have been getting my subsidy since 30.12.2014 to 05.02.2016 in my A/c No.[protected] of SBI Aluva Branch. Later when I opened a new a/c with SBT, Kakkanad for a govt beneficiary purpose, the subsidy automatically started getting credited to this account. This account was closed on 20.07.2017. Since then I am not getting my LPG subsidy which automatically should have got credited in my SBI Aluva account. I took up the matter with gas distributor, IOC Cochin Area office, SBI Aluva etc. IOC office had sent a mail to npci on 17.5.2018 stating this problem. And npci replied vide mail dated 17.5.018 that "as per npci mapper database my aadhar was active with SBI from 06.02.2016". So IOC advised to tell SBI to delink and relink aadhar once again. But the bank authorities are saying that they are not able to do it. Every time they try to link my aadhar, the UID as per Core Banking system
is under the status "Rejected by NPCI". Please taken necessary corrective measures to remit my lpg subsidy which is pending since the last 2 years.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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No response has been received in respect of the complaint dated 05.12.2018 regarding non receipt of lpg subsidy in r/o consumer no.[protected] of nsk indane services distribution since july 2017 onwards. Kindly look into the matter and do the needful since subsidy has been pending since 2017 onwards

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