National Payments Corporation of India [NPCI] — regarding transaction failure

Sir
My account is debited by 6000 rs .I have done one transaction on 6 July in SBI ATM in makhdumpur in jehanabad district of Bihar .but I have not got any amount but account is debited by 6000rs.myaccount atm is of bank of india in makhdumpur . I went bank also but they are telling to complain in NPCI.please guide me.i have already made complaint in bank of india, but they are not responding .
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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