National Payments Corporation of India [NPCI] — Transaction failed and didn't get refund 30 days over

Address:560083
Website:www.npci.org.in

Myself P.Nagaraju, account holder o[censored]nion bank of India of account number [protected] and UPI ID of [protected]@cnrb

On 29-jan-2017 I made a transaction of 10000 ₹ Ref.no[protected] using Empower UPI application (canara banks UPI app) pay by account number and IFSC code and the transaction failed amount from my account got debited and I raised complaint against it on the app almost immediately and waited hoping I could get refund but even after 20 days I didn't get refund

I request you to resolve this issue and refund my money as soon as possible
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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Consumer no. 513895 .. mob. [protected]

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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