National Payments Corporation of India [NPCI] — txn[protected] amount is debited from ac but not credited in my beneficiaries account

Address:

Nayapara near santoshi mandir Sirgitti, 495004

Sir i requested to you that i transferred 5000 rupees by bhim app from my sbi account no [protected] to my ubi ac no is [protected]on 5-feb-19. Amount is debited from my account but amount is not credited in my beneficiaries account.
Txn no is[protected] date is 05-feb-19 time 16:26:47.
I compliant to consumer affair. Complain no is 1202991.
I compliant to bhim app many times. Complain no are 172673, 176191, 193033, 194005.
I also complaint to sbi. Complain no is [protected].
I also complaint to ubi. Complain no is[protected].
I attached ac statement screenshot of both banks and transaction details screen shot.
Sir my complaints has not resolved. Amount has not credited nor reverted. Sir please solve my problem as soon as possible.
Thank you