National Saving Certificate — Computer Server for NSC Certificates mostly down causing NSC Database in operative

Address:

Mumbai City, Maharashtra

Whenever I had to redeem my NSC Certificates, upon maturity, and visited Mumbai GPO, Vile Parle East Airport Post Office, I was told on most occasions that the system is down causing me to return without me getting my cheque. I had to than re visit the office to get the NSC's surrendered. This would cause me great inconvenience and also delay in getting my cheques. Whilst in the post offices I noticed that other customers too were frustrated with the same problem. Since this is a constant problem I request the Indian Postal Department to kindly permanently fix the problem with their software/computer server, so that we are not discouraged to invest in Indian Postal schemes