[Resolved] National Securities Depository Limited [nsdl] — Payment amount is deducted but transaction failed

imranmalak

from Mumbai, Maharashtra

Apr 1, 2016

Address: Thane, Maharashtra, 400601

Sir
I have applied for online PAN .I have payment using debit card my amount is deducted but transaction failed showing this message.

You were trying to make payment using Citibank / BillDesk Payment gateway, but your transaction could not be processed due to failure in response from the gateway. Hence, you are requested to kindly proceed with the application through the link https://tin.tin.nsdl.com/pan/changemode.html, using the Transaction no[protected] for completing the transaction.

Please do needful.

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Apr 1, 2016

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Comments

sk3

from Jamshedpur, Jharkhand

Jul 18, 2017

Sir,
I have for pan card online through e kyc but due to some reason the verification failed and I was informed through message that your moneyes will be returned but till 18/7/2017 I have not received the deducted money.I have applied it on 11/7/2017.some more information regarding this issue is provided by me pic that u have taken...further my toenails numBerkshire is [protected].please help...