[Resolved]  Naukri.com — Fraud call from Naukri.com

Hi,

I got a call Vineet Gupta claiming he is from naukri.com and asked me to pay 2000 as a security deposit which is refundable. After some time they started to ask money again. And I refused and I asked back my 2, 000 rs. To which they replied that I have to pay some cancellation fees in order to get back the full amount. They asked for 3850 and made me believe that they are not a scammer and even if I would complain, I would fetch nothing because they weren’t doing a fraud. They money was supposed to refunded while we were on call only. In this whole process, this is how they took 16, 000 rs from me. I reached my saturation point and told me that I can’t provide them with more money and would like refund. Number +[protected]

Number - +[protected]

Please let me know how could I complaint against these fraudsters who take money from innocent people and take advantage of their vulnerability, they are using such big names to commit the fraud and the company is doing nothing out of it.
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Aug 12, 2021
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Naukri.com Customer Care's response
Dear Customer,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that “naurkirefunds.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Verified Support
Jun 19, 2021
Naukri.com Customer Care's response
Dear Customer,

Greetings from Naukri.com!

Please ignore the previous comment.

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
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