[Resolved]  Naukri.com — job complain against naukri.com

Address:Ahmedabad, Gujarat

On 9th feb 2019, i got a call from naukri.com whose name ankit varma. He said if i pay rs.2500 then they give a job in phillips company. If i am selected in first interview round then they refund my money in my 1st salary else i will not select then they give me back money within 15 min. I gave an interview and i am selected. The next day i received mail that includes i am selected in the first round now i have to pay rs. 9500 in which rs6000 is refundable and this money is for my legal verification. Then i said no because i don't want to pay rs.9500. So he said ok no problem we will refund your rs.2500. After 2 hours i got a text message that the legal team comes to my home and i have to pay rs. 30541. Then i called to ankit varma for that and he said if you pay rs. 9500 right now then no one will go there and my legal process will stop. And i paid rs. 9500 on 12th feb. 2019 this is also refundable within 24 hours. But still, they are not giving my money back. Please help me with that because my family members don't know about this fraud. I have all call recording, emails, call history, payment details as proof. Please give me any suggestion about how do i get my money back?
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Mar 17, 2019
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls have not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com
Feb 14, 2019
Updated by Jainy Patel
Thank you for update

Can I update same to police station?
Complaint comments 

Comments

I have taken paid services for resume writing and job opportunity in mumbai but sorry to say that after paying for package i am unable to get any job inquire and job,

i require your help and guidance

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